Privacy Policy
Effective Date: 26 May 2025
1. Information We Collect
We collect and process:
- Your name, email address, and law firm details
- Usage data (e.g. number of submissions, queries)
- Audio or text input submitted for AI processing
- IP address and browser metadata (for security)
2. How We Use Your Data
We use your data to:
- Provide you with access to Clerkly's services
- Respond to your queries and submissions
- Improve platform performance and functionality
- Comply with legal obligations
3. Data Protection
All data is:
- Encrypted during transmission (HTTPS) and at rest
- Processed via secure third-party services (OpenAI, Whisper, PDF.co)
- Never sold, rented, or disclosed to third parties without consent, unless required by law
4. AI Processing
User submissions (text or voice) are sent to OpenAI’s servers for processing under strict privacy compliance. By using Clerkly, you consent to your data being processed via OpenAI APIs, including Whisper and GPT models.
5. Data Retention
We retain minimal user data only as necessary for service delivery, billing, compliance, and legal record-keeping. Users may request data deletion in writing.
6. User Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Lodge complaints with the Office of the Australian Information Commissioner (OAIC)
7. Cookies
We use essential cookies for session management and security. You can manage cookie preferences in your browser settings.
8. Third-Party Integrations
Our service may integrate with external tools (Stripe, Make.com, Airtable, PDF services). These providers operate under their own privacy policies and terms.
9. Children's Privacy
Clerkly is not intended for use by individuals under 18. We do not knowingly collect data from minors.
10. Updates to This Policy
We may update this policy to reflect changes in technology, law, or services. Users will be notified via email or dashboard.
11. Contact Us
For questions, data access, or complaints, contact: Email: info@clerklyai.com
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